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Home furnishings has been one bright spot during an otherwise dismal time for big retail brands, but Crate and Barrel isn’t counting on industry trends to drive sales.

With the technology, Crate and Barrel hopes to eliminates much of the friction that occurs along the customer journey as a result of disjointed data, inadequate engagement tools, and a general inability to track customers.

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Home furnishings retailer Crate and Barrel is planning to open a restaurant at its Oakbrook Center store in the spring.About Crate: We curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world.

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Crate and Barrel opens its Summerlin store at 10 a.m. Thursday. The furniture and housewares retailer has 20,000-square-feet of sales space and a seasonal staff of 60, which will drop to 40 once.

By overcoming these common hurdles, Crate and Barrel expects to see a notable impact on revenue and overall customer experience.Driving customer experience to the next level requires tools built exclusively for Specialty Retail.Our customer-focused culture and award-winning support teams empower clients to hire and retain the best talent and provide positive experiences for candidates and employees.

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